0800 Numbers: Helping to Beat January’s Business slow up

The first month of the year can be a quiet period for the United Kingdom business community and the present economic downturn is likely to amplify this to a greater degree.

Many organisations are now looking at various cost efficient ways that they can optimise the amount of enquiries they receive and which then, produce more through put.

A very well-liked way of companies reaching this objective is to provide their customers a totally free telephone call.

0800 numbers cost you nothing to call to contact from a normal landline and many organisations that use them get a vast rise in the quantity of calls they receive. In fact, studies by the Institute of Direct Marketing has concluded that a business that uses an 0800 number can increase their amount of calls by up to 185%.

Just one benefit that lots of UK organisations are experiencing by applying 0800 numbers to their business.

Below are Seven more:

1. 0800 numbers are non-geographic – meaning they are not location anchored like normal landline numbers. Ensuring, businesses can attract more business beyond of their local area as they cant be judged on their location.

2. Provided with the option, 63% of people say that they would always call a freephone number first (Teleculture 2000).

3. The Henley Research Centre surmised that 68% of the public get the impression that organisations which provide 0800 numbers are thinking more about their callers.

4. 0800 numbers, similar to all non-geographic telephone numbers, enable businesses to instantly tidy up their telephone systems with online call handling features – for example greeting messages and call divert.

 5. Online call statistics systems allow business owners/managers/marketers to see the region of enquirers to their 0800 number, amount of unanswered calls and hectic periods in order to benefit with marketing/customer relations and planning staff numbers more efficiently.

 6. Companies can control the area they want to receive their incoming enquiries (e.g. out of hours and in the case of a disaster). Their 0800 number can be rerouted to any United Kingdom landline or mobile with Call divert features

7. All calls to 0800 numbers can be put in a queue when combined with online call queuing systems. This enables businesses to answer a greater number of enquiries and not miss out on potential business.

So it’s evident that simply by providing a freephone telephone number, companies can maximise the amount of enquiries they receive, deal with their callers more efficiently, organise staff effectively and stand out from their competitors – all factors that are essential in business and vital for businesses to grow in this time of economic uncertainty.

The most important resolution a business owner could make in this new year is to simply change there telephone number.